Here are the answers to my most Frequently Asked Questions!

What is your return policy?

Unless otherwise stated in the product description, all sales are final and no refunds of any kind are offered.

I am purchasing from overseas. Are there any additional fees I should be aware of?

I am certainly not an expert in international shipping, but I do know that there are duty taxes and fees that are payable by the receiver when any item is purchased from overseas. It would be wise to check a duty calculation site to determine if and what duty taxes or fees you may owe. There are some items that I am unable to ship internationally.

How long will it take for me to receive my order?

While my goal is to always have every item in stock all the time, there are instances when I may have an out of stock situation. For items that are in stock the turnaround time is 1 – 2 business days. I ship from Vermont, and as soon as an item ships a UPS tracking number is emailed to you.

Have a question that you don’t see answered here? Please email me and I’ll get right back to you!

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